Iron Mountain Pre-Sales Solution Architect in Singapore, Singapore
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Principal Pre-Sales Solutions Architect
Iron Mountain is seeking a Principal Pre-Sales Solutions Architect to support global enterprise strategic accounts. The ideal candidate will have 10+ years of experience in technical solution design, architecture and selling software, infrastructure and IT to teams within an Enterprise organization. In addition, experience in solution design leveraging modern hybrid architecture to deliver Information, Content and Data Management solutions are key to the success of the individual. Lastly, the role will require a willingness to travel 50+% on an annual basis. The Principal Solutions Architect will be essential to the continued success and growth of our Global Digital Solutions (GDS) business
Technical and Industry Subject Matter Expertise: The Principal Solutions Architect will have the ability to communicate a clear in depth understanding of modern as well as historical Enterprise technology including content management, business process management, information management and governance, data protection and archiving solutions based on experience from a background in Pre-Sales solutions design, architecture, implementation, administration, or sales engineering for relevant solutions. The Principal Solutions Architect will leverage this expertise to properly design, position and sell Iron Mountain solutions to solve prospects business and technical requirements. The Principal SA will understand how modern technology such as Cloud SaaS, PaaS, IaaS and ML / AI are being used in key industries to advance business transformation.
Presentation and Communication: The Principal Solutions Architect will be responsible for understanding, designing, positioning, and presenting Iron Mountain digital solutions. They will gain an understanding of the customer’s technical and business challenges and appropriately architect, demonstrate and position Iron Mountain solutions to solve these challenges. The Principal Solutions Architect articulates the technology value to customers during the pre-sales process and uses knowledge of technology, products, processes, and industry expertise to educate customers on the value of Iron Mountain’s services.
Proven ability to advance sales: The Principal Solutions Architect will assist, enhance and advance customer engagements. The Principal Solutions Architect is engaged by the Iron Mountain Sales Executive when an opportunity is identified and requires technical solution design and architecture expertise to aid in further qualification, positioning and deal advancement.This advancement includes building rapport, setting expectations, positioning value and providing solution design to solve customer technical and business challenges. The Principal Solutions Architect’s goal is to increase Iron Mountain digital solutions sales.
Understand customers physical and digital information environment and identify challenges; provide problem solving as it relates to Iron Mountain services
Scoping Iron Mountain solution across the Digital portfolio
Present solution overviews and demonstrations
Answer advanced product questions
Pilot /Proof Of Concept (POC) development, tracking and support
Answer sales teams questions and provide training as needed
Support technical portion of RFPs and RFQs
Gather and share intelligence on market trends, industry trends and competitors
Attend relevant trade shows and marketing events to create and advance opportunities
Provide solution configuration recommendations, architectural diagrams, quote/schedule/contract/SOW creation, modification and support
Proficient in Total Cost of Ownership (TCO) and Return On Investment (ROI) modeling
Exceed assigned pipeline and quota achievement.
Key Skills, Requirements and Competencies:
10+ Years of experience in at least 3 of the following primary disciplines:
Experience in ECM-solutions, Document Management Systems, Workflow, Business Process Management and Information Governance
Enterprise Software for structured and unstructured data and content management
Cloud SaaS in the content services or information management market
ndustry specific expertise around modern technologies and their impact in business transformation
Strong background and proven experience of consultative solution approaches, pre-sales/ sales process and technology focused-solution selling.
Ability to team effectively at all levels of Iron Mountain and customer personnel (to include C-level) on a wide range of topics and issues
Enterprise Software including ERP, CRM, Document/Content management Information Governance and BI
Enterprise Storage- Understanding of NAS, DAS, SAN, and Object Storage, HDFS, Erasure Coding, RAID, software and hardware replication
Enterprise network architecture and advanced networking technologies
Enterprise Data Protection- Understanding of top Security, Backup, Recovery and Data protection applications
Enterprise data archiving techniques and applications
Cloud storage market and use cases – S3/REST, Amazon S3, Microsoft Azure, Google (GCP)
Virtualization – VMWare, Hyper-V, Cloud computing
Converge and Hyper-converge Infrastructure
Must have soft-skills :
Excellent written, oral and presentation skills.
Strong interpersonal, planning, and analytical skills.
Self-motivated and a strong drive to seek information and support in succeeding.
Ability to influence and negotiate.
Ability to make decisions and think in broad terms, considering the impact to the entire company.
Category: Sales (SL)
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE