Solution Architect

Solutions Architect

The Solution Architect is responsible for solution development, demonstration, detailed discovery, and technical in the Pre-Sales activities of the Digital Solutions (DS) sales process. The Digital Solutions - Solution Architect is responsible for the Technical and Pre-Sales activities to assist in achieving revenue growth within DS operations.

Responsibilities:

• Contributes Technical knowledge and expertise to assist Sales Teams for the DS service line, maintaining a presence with customers, and developing / participating in customized demonstrations, detailed discovery, business process analysis, Technical project management, and development of large RFPs.

• Flawless integration with the Sales and Marketing team by developing and demonstrating profitable DS solutions.

• Responsible for the assisting in the Technical and Pre- Sales activities in the DS sales process to help achieve revenue growth.

• Develops solutions for the configuration and pricing of profitable DS proposals and contracts.

• Provide Technical subject matter expertise to help close DS opportunities

• Interacts with external vendors to develop and leverage relationships to build creative solutions and improve service delivery capabilities.

• Partners with Iron Mountain internal Global DS Sales and Delivery resources to develop and leverage best practices and capabilities

• Maintains consistent, timely, and high quality management reporting requirements as outlined by the DS Technical and Pre-Sales Manager

Key Skills, Requirements and Competencies:

• Bachelor’s Degree – Business / Technical preferred

• 3-5 years of Technical and Pre-Sales experience

• Knowledge of Electronic Content Management solutions (preferably OnBase)

• Prefer pre-sales experience in service or outsourcing industry

• CRM usage and computer proficiency a benefit

• Ability to travel (locally/regionally) at least 50%+ Preferred: Strong knowledge of the eDM, ECM, and BPM market sectors

• Ability to work with technology and sales partners

• Ability to interact with customer prospects to developing rapport and strong relationships with the customer decision makers

• Extensive successful Technical and Pre-Sales experience. Proven track record of assisting sales force to substantially growing revenue.

• Experience in crafting, demonstrating, pricing, and knowledge of delivery of Digital Solutions Management Solutions (preferably OnBase by Hyland Software).

• Experience in detailed discovery and business process analysis

• Ability to organize and manage multiple priorities

• Customer Centric

• Experience in developing, pricing, and demonstrating scanning, OCR, ICR, and Document Management ECM solutions

• Experience in developing and demonstrating IGDS Service offerings

• Experience in Records Management and Compliance solutions preferred

• Strong written and verbal communications skills with the ability to clearly express a business solution

• Strong problem solving abilities with the ability to clearly understand a client’s business problems and create and demonstrate solutions to those problems.

• Strong impact and Influence skills

• Analytical and financial fluency

• Presentations and verbal communications to diverse groups

• Word, Power Point, Excel & Outlook proficiency

Category: Sales

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Requisition: J0088124