Iron Mountain Proposal Coordinator in Remote, North Carolina
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
The Proposal Coordinator supports our North American sales teams by managing responses to RFx documents, including global opportunities when North American sales takes the lead. This role develops consistent, timely and winning proposals for the commercial and public sector to help gain new and retain existing revenue. The Proposal Manager manages customer-facing documents from initial kickoff through submission, including writing key sections, editing the document and ensuring that submissions meet response requirements.
Key Accountabilities: The Proposal Coordinator is accountable for:
Managing the completion of multiple, concurrent proposals in line with defined proposal processes and best practices, ensuring proposals are customer-focused and articulate value. Provides direction and support to the sales lead throughout the RFP process.
Acting as the project manager for each assigned RFP, including setting and maintaining timelines and deliverables. Writes and edits proposal sections for continuity, logic, organization, message and compliance to highlight differentiators.
Analyzing customer needs and business drivers to translate win strategies into key themes, and producing compelling documents focused on our differentiation and value. Works with the RFP owner to ensure the proposal strategy aligns with the sales strategy.
Communicating with designated subject matter experts to develop and write non-standard responses to RFP questions. Maintains professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security and Operations.
Closing out proposal opportunities by documenting hours and uploading final submission in Salesforce.com and adding completed proposals to Google Drive.
Additional responsibilities include:
Contributing new and updating existing content to maintain robust database of standard responses.
Assisting sales with creation of RFP questions and strategy for customers prior to release of a formal RFP.
Providing presentation support to sales teams, including messaging, slide creation and development of other presentation materials.
Developing and maintaining a strong understanding of all company products and services and their corresponding value proposition.
Knowledge Skills and Experience
Minimum Education: four-year college degree in journalism, communications or similar field
Minimum three years of experience managing proposals following a defined proposal process for commercial and public sectors.
Superior writing, editing and proofreading skills, and presentation experience. Familiarity with AP Stylebook or other style guide experience.
Excellent project management skills and able to effectively manage multiple, simultaneous projects.
Demonstrated proficiency in the use of MS Office, Google Suite, Adobe Acrobat and similar technology.
Preference on experience with content management systems.
Familiarity with service-based solution selling, with preference on knowledge of Iron Mountain products and services, or records management and digital solutions.
Excellent organizational skills and attention to detail required.
APMP certification a plus
Total travel: Less than 10%
Overnight travel: Less than 10%
Category: Sales Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE