Iron Mountain Sales Onboarding Manager (Sales Enablement) in London, United Kingdom
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
We currently have an exciting opportunity for a Sales Onboarding Manager to join us at Iron Mountain. This is a highly visible role that will require your program management expertise to oversee the complexity of this program and your sales knowledge to make suggestions and take action that accelerates time-to-productivity and sales readiness. The Sales Onboarding Manager is a key role responsible for collaborating with the Global Sales Onboarding Program manager to tailor, implement, and manage the comprehensive onboarding program for new sales team members in Europe.
This individual plays a vital role in ensuring that new hire sellers are equipped with the necessary knowledge, skills, and resources to become successful contributors to the sales organization as quickly as possible. The Sales Onboarding Manager collaborates with various stakeholders, including sales leadership, Commercial Excellence, HR, and subject matter experts to develop and execute effective onboarding initiatives.
What you will do
Maintain onboarding curriculum tailored to your region: In partnership with the Global Sales Onboarding Manager, you will co-create content and tailor all materials to your region and different sales roles and levels, embedding various learning avenues such as classroom training, e-learning, workshops, role-playing, and real-life scenarios.
Content Development: Create and update onboarding materials, including training guides, presentations, job aids, sales playbooks, and other resources to support the onboarding process in your region.
Training Delivery: Facilitate onboarding sessions for new sales hires to provide essential knowledge about the company, its products/services, sales processes, and best practices. Ensure that the training is interactive, engaging, and fosters a positive learning experience.
Sales Tools and Technology: Familiarize new sales team members with the tools, software, and technology stack used in the sales process. Ensure that they are proficient in utilizing these tools to maximize their productivity.
Sales Process and Methodology: Educate new hires on the company's sales process, methodologies, and sales strategies. Help them identify leads, qualify prospects, handle objections, and close deals effectively.
Cross-Departmental Collaboration: Collaborate with other departments, such as Sales Leadership, Sales Enablement Managers, Marketing, Product, Legal, HR, Operations and Customer Success, to provide new hire sellers with insights into the broader company ecosystem and how different functions work together to drive success.
Performance Evaluation: Monitor performance expectations for onboarding participants and methods to measure their progress and effectiveness during the onboarding period. Provide feedback and coaching to ensure their development and readiness for their roles.
Continuous Improvement: Continuously assess and improve the onboarding program based on feedback from new hires, Sales Enablement Managers, sales leaders, and other stakeholders. Stay current with industry best practices to enhance the onboarding experience and ensure it aligns with our sales goals as an organization.
Sales Training Coordination: program manages the onboarding program for all of Europe to ensure it integrates seamlessly with ongoing sales training and development initiatives.
Call Coach: Observe sellers in customer meetings, and provide coaching and feedback to quickly advance customer conversations and opportunities. Meet with the Sales Director/Manager to provide updates on the development of their new seller.
Reporting and Metrics: Track and report onboarding program metrics, including new hire performance, time-to-productivity, and overall program effectiveness. Present regular reports to sales leadership and HR to show evidence of impact.
What you will bring
A Bachelor's degree or License degree (based on the higher education "LMD" degree structure) with a total of 3-4 years of educational study (180 – 240 ECTS, level 6 on the FHEQ) or equivalent is preferred in Business, Education, or a related field.
Relevant certifications in sales enablement, sales training, adult learning, and sales are a plus.
Proven experience in sales training, sales enablement, or onboarding management within a B2B sales environment.
Strong understanding of sales processes, methodologies, and best practices.
Excellent communication and presentation skills with the ability to effectively convey information to diverse audiences.
Demonstrated ability to create engaging and interactive training materials - instructional design applying; Agile methodologies, Accelerated Learning techniques, or other techniques
Strong organizational and project management skills, with the ability to handle multiple tasks and priorities simultaneously.
Analytical mindset, capable of using data to evaluate program effectiveness and make data-driven improvements.
Demonstrated proficiency in using sales enablement tools, technology, and learning management systems.
Collaborative and team-oriented approach, with the ability to work with cross-functional teams.
Fluency in English, additional language skills (French, Spanish) are a plus but not a necessity
Experience thriving in a fast-paced, rapid-development, environment and/or technology-based organization
What we offer
Be part of an ever-evolving global organization focused on transformation
A support system where you have a safe place to voice your opinion and share feedback
Open space to be creative, strategize, brainstorm, and plan for the future success of IRM
Global connectivity to learn from 27,000+ teammates across 63 countries
Be part of a winning team who embraces diversity, inclusion, and our difference
Category: Sales Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE