Iron Mountain Senior Sales Operations Business Partner in Harrisburg, Pennsylvania
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.
The ideal candidate for this position is an exceptional Sales Operations Business Partner who will serve as the trusted advisor to our Global Strategic Accounts team. This role will be responsible for providing insight to enable and execute the sales strategy, structure, processes and measurements to help drive revenue growth. Will work closely with the SVP of the Global Strategic Accounts team, as well as partnering with our cross functional support teams to develop strategic initiatives to drive long term success. The ideal candidate should be a natural leader, a team player, and be able to support our sales teams on all strategic and tactical matters. The ideal candidate will have an entrepreneurial spirit, a curious nature, and thrive in a constantly evolving, fast paced global environment, a passion for numbers, and have the confidence and positive attitude to make a difference.
Primary Duties / Responsibilities:
Ability to analyze large sets of data, and provide insight and recommendations to Senior Leadership.
Utilizes the centralized resources within Sales Operations to provide answers & solutions for the assigned sales segment/region. Provision required reporting, analytics & business intelligence to support strategic & tactical initiatives.
Supports the annual compensation plan distribution to ensure correct plan types are allocated to Managing Directors, Account Managers, Account Representatives and Directors.
Acts as a primary contact for sales compensation issues for sales leadership and Managing Directors.
Reviews attainment trends for sales teams and reviews results with segment sales management
Ensures availability of relevant bookings, pipeline and forecast reports to sales leadership.
Enables the sales force so that dashboards, reports, compensation mechanics are fully understood
Assists Sales leadership team with Initiative, lead to revenue, KPI tracking and associated performance management
Supports the effective use of Salesforce.com & Oracle BI systems to measure & improve sales force productivity/compliance
Assumes joint responsibility with segment sales leadership that process standards and SLAs are met
Facilitates the annual planning and quota allocation process with the segment in accordance with the policies and tools established by the Global Commercial organization
Consults with the Global Commercial organization & segment Sales Leadership to manage book of business assignment amongst Managing Directors to ensure appropriate mapping into our sales systems
Attends segment/regional sales management meetings on a regular basis to provide updates on relevant Sales Operations initiatives and developments
Leads and supports broader Sales Operations initiatives and projects for assigned segments/regions
7-10+ years of work experience in Sales Operations with significant exposure to senior sales management.
Experience working with global sales teams preferred.
Salesforce.com experience preferred.
Experience and familiarity with Google Workspace, and Google Data Studio preferred.
Prior compensation experience is a plus.
Sales Operations competence (forecasting, planning, sales systems, reporting, processes and methodologies, compensation and quota management)
Ability to make thoughtful decisions based on rigorous analysis in a timely manner translating those results to easily digestible messages, communications, and presentations
General understanding of Sales and BI Systems and domains relevant to specific processes & practices
Experience with financial modeling and analytical tools such as Excel, SQL databases, etc. Experience using Salesforce.com, SAP/Oracle and analytics tools
Program/project management experience
Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints
Demonstrated ability to be productive with minimal supervision and have no concerns with being managed remotely. Must be results oriented and able to move forward without complete information
Ability to work effectively in a matrixed environment with diverse audiences, management levels, cultures, and personalities, including Senior Leadership.
Trusted advisor with excellent communication and presentation skills
Flexibility and ability to adjust on the fly to new demands; knows when to demonstrate a sense of urgency
Must be results oriented, have high integrity, and a desire to be part of a world-class sales organization.
BS/BA required; MBA a plus
Category: Sales Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE