Iron Mountain Sales Jobs

y Policy Statement, <a href="https://www.dol.gov/agencies/ofccp/posters">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Global Account Support Manager (Home Based, EMEA) in Basel, Switzerland

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

Iron Mountain’s Global Strategic Accounts represents a select group of Iron Mountain’s largest high-profile, growth orientated, and influential customers. These customers have a global presence and require a specialised, best-in-class level of service and attentiveness due to the nature and complexity of the business.

The role

The goal of the Global Strategic Account (GSA) organization is to sharpen customer focus and act as a strategic partner to our customers as their digital and business needs evolve. The GSA team is responsible for managing and overseeing Iron Mountain’s top-tier customers and overseeing relationships to the next level. The GSA team will understand customer priorities and objectives, then plan and deliver relevant aligning solutions, while also ensuring that we are delivering best in class, white-glove service.

The Global Account Support Manager (GASM) role is to act as support to our Managing Directors of Strategic Accounts (MDSA), who are ultimately responsible for the growth of assigned accounts. The GASM is acutely familiar with the way in which our global customers are structured and the complexities involved in buying/operating globally vs. locally. As such, the Global Account Support Manager must drive, influence and support the execution of managing the customer partnership through internal resources across various geographies. The GASM builds strategic customer relationships and focuses on servicing, retaining, building customer loyalty, and partnering with the MDSA on achieving continued growth.

What you will bring

To be considered for this role you will possess the following attributes:

  • Bachelor’s Degree or equivalent experience.

  • German and English language skills to a professional proficiency.

  • Extensive experience managing large, complex customer relationships.

  • A background in promoting and delivering complex services/ solutions.

  • Experience working with customers on a global level.

  • Ability to learn and adapt to Iron Mountain’s organisational structure and hierarchy, on a global scale.

  • A background in promoting and delivering complex services/ solutions.

  • Strong customer service & engagement experience.

  • Strong phone presence and comfortable initiating conversations.

  • Ability to work in a dynamic fast-paced environment.

What we offer

A highly competitive remuneration package and the opportunity to assist in the development of one of the most high profile teams within our global organisation, supporting the growth of our largest strategic accounts.

Category: Sales (SL)

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0024670

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