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Team Lead - Solution Architect

Bangalore, IND
  • Job Category: Sales
  • Job Type: Full time
  • Reqid: J0082384
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About the role:

Team Lead - Solutions Architects, you will own all aspects of our clients’ technical evaluation of our digital solutions, working in partnership with engineering, sales, and project services as a trusted technical and strategic advisor. It will be your job to impress upon our clients our product value proposition and differentiators with a well-developed mix of technical and business understanding, with the flexibility to pivot from business to technical discussions to share our product positioning and our client’s complex architectural landscape. You will also be responsible for setting strategies and standards that will be used across your team, and will impact the growth and benefit other teams globally. You are also a natural coach and mentor to your team, helping them grow, increasing their skills and value to our organization.

Your Role in Our Mission:

  • Partner with Sales Executives to create and map strategic goals for each client, advancing deals to close

  • Prepare for all client meetings with Sales Execs, Professional Services, our Partners, and other relevant players to ensure we are jointly presenting a coherent and concise path to success

  • Coach and guide your team to prepare and deliver value-based demonstrations to our clients, focusing on business-led solutions while tracking the deal progress

  • Conduct in-depth discovery sessions for clients and partners with empathy to ensure we clearly understand their pains and qualify our solutions and services to match their needs

  • Become a subject matter expert in specific areas relevant to our business and able to provide advisory consulting services to other Solutions Architects and others in Iron Mountain

  • ‘Walk the Halls’ at strategic accounts to build customer relationships and grow our footprint there, in products and services

  • Make presentations to all members of the clients’ buying journey, including technical, business, and C-Suite participants

  • Respond to RFPs, RFQ’s and build proposals for clients, and lead teams in the curation of re-usable content to accelerate and optimize RFP / RFQ responses.

  • Partner with members of Engineering to understand and influence the product backlog, sharing client feedback, and forming strategies and responses to client’s technical objections and challenges.

  • Present our products and services at events like conferences, trade shows, webinars, or other marketing events.

  • Create, Scope and Solution architecture design documents to be shared internally as well as our clients ● Responsible for pricing of deals and subsequent authoring of the SOWs.

  • Support complex pricing models and solution designs. Responsible for solution design reviews and getting the solution approved for deal reviews.

  • Form partnerships with key internal stakeholders - engineering, professional services, revenue management, finance, operations, etc on a deal and get inputs to ensure accurate pricing.

What Excites Us:

  • Bachelors or Masters degree in a related field

  • At least 10 years of experience in Pre-Sales consulting or Professional Consulting services with a passion for both winning the technical aspects of deals and for long-term customer success

  • At least 5 years of experience in team building, leadership, vision casting, team member coaching, and deal tracking through each stage

  • Understanding of basic ECM, BPM, App-Dev, and AI/ML concepts with the ability to articulate all to non-technical clients in a way that showcases value

  • Understanding of deployment architecture and be able to effectively articulate the differences and benefits - cloud, on-prem

  • Excellent written and verbal communication skills, building presentations and design sessions, and facilitating customer discussions

  • Able to build a team of presales architects, managing work loads and schedule

  • Deep understanding of major cloud Infrastructure providers and functional services such as AWS and GCP, and how we co-benefit

  • Strong familiarity with discussing, building, and Low-Code platforms as well as configurable solutions. IDP and document management experience is a plus

  • Proven success guiding customers through the entire lifecycle of a complex software deal

  • Demonstrated background partnering with product management, engineering, and project services teams

  • A proven track record building custom demos and POCs both independently and leading a team

  • Outside the box thinker: You understand your software and services ecosystem and can strategically pull together solutions with multiple partners when needed

  • Hunger to learn new disciplines, concepts, and technologies, with the ability to capture actionable feedback and make meaningful adjustments to ensure success

Interested candidates can apply for the role through this post or share the updated resumes with runa.singha@ironmountain.com.

Thanks and Regards,

TA Team

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0082384

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