Functional Architect

About the role:

We are seeking a hands-on Functional Architect to lead the design and delivery of scalable digital solutions on Iron Mountain’s Insights DXP and related platforms. You’ll work directly with clients to understand business needs, define user journeys, and translate them into functional designs that guide development. This role bridges business and technology, ensuring delivery of impactful, user-centric solutions in a fast-paced, agile environment.

Your Role in Our Mission:

• Understand client goals, processes, and challenges to define value-driven solutions.

• Lead discovery sessions, map user journeys, and develop functional specifications and user stories.

• Design content models, workflows, metadata, and UI frameworks aligned with platform capabilities.

• Collaborate with Technical Architects, Product Managers, and Engineers for seamless delivery.

• Guide implementation teams, validate deliverables, and support testing and issue resolution.

• Mentor junior team members and contribute to best practices, templates, and frameworks.

• Provide product feedback and stay current on ECM, DAM, BPM, RPA, and cloud trends.

What Excites Us:

• Bachelor's/Master’s degree in Computer Science, Engineering, or related field.

• 10+ years of experience in solution design or functional architecture roles.

• 3–5 years in client-facing architecture roles within consulting or system integration.

• Strong knowledge of ECM, digital workflows, and SaaS/cloud platforms (AWS preferred).

• Skilled in Agile delivery, user story creation, and sprint planning.

• Excellent communication and stakeholder engagement skills.

• Certifications (e.g., TOGAF, CPSA) are a plus.

Preferred Experience:

• Platforms: Alfresco, Documentum, FileNet, SharePoint, AEM

• Tools: Kofax/KTA, REST APIs, JSON, XML

• Concepts: Microservices, low-code/no-code, cognitive services, search technologies (Solr, Elasticsearch)

Interested candidates can share the updated resumes with runa.singha@ironmountain.com or apply for this role directly.

Thanks and regards,

TA Team

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0087726